Travel Insurance Claim

Thank you for choosing our travel insurance policy to safeguard your journey. We understand that unforeseen events can occur during travels, and we're here to assist you in the claims process.

Travel Insurance Claim Assistance

1. Notify Us: Inform us about the incident as soon as possible. You can reach out to our claims department by phone at +148 447 60006 or by email at [email protected].

2. Provide Details: Furnish comprehensive details regarding the incident, including policy information, travel itinerary, and the nature of the claim.

3. Submit Documentation: Ensure all necessary documents are submitted to support your claim. Failure to provide adequate documentation may result in delays or denial of your claim.

4. Claim Assessment: Our team will review your claim promptly and thoroughly, keeping you informed throughout the process.

5. Claim Resolution: Upon successful assessment, we'll process your claim efficiently, providing the necessary assistance and compensation as per your policy coverage.

Required Documents for Different Insurance Claims

Handling Medical Emergencies:

• Medical report detailing diagnosis and treatment received.

• Medical invoices and receipts issued by healthcare providers.

• Prescription receipts for medication.

• Proof of travel dates (boarding passes, itinerary).

Trip Cancellation/Interruption:

• Documentation corroborating the cause for cancellation or interruption (such as medical certificates, death certificates, official notifications).

• Proof of non-refundable expenses (e.g., booking confirmations, receipts).

Dealing with Lost or Delayed Baggage:

• Report issued by the airline for lost baggage, documenting irregularities in property handling.

• Receipts for essential items purchased due to baggage delay.

• Proof of ownership for lost items (purchase receipts, photographs).

Arranging Emergency Evacuation:

• Medical documentation justifying the need for evacuation.

• Proof of expenses incurred (e.g., evacuation bills, transportation receipts).

Travel Delay:

• Confirmation from the carrier detailing the delay.

• Receipts for additional expenses incurred due to the delay.

Important Note: Please refer to your policy documents for a comprehensive list of required documents and specific claim procedures. It's essential to adhere to the claims submission deadlines outlined in your policy to expedite the process.

For any assistance or queries regarding your travel insurance claim, don't hesitate to contact claims team.

Email: [email protected]

Phone: +148 447 60006

We're committed to providing you with seamless support throughout your claims journey. Safe travels!